Pro Bono: Keep your terminology consistent Facebook

August 24th, 2010 § 0 comments § permalink

Happened to land on a group’s page today and decided I wasn’t interested in their endless updates and I wanted out. After I finally found the path to ‘adios amigos’ (fyi – it’s a tiny link under the left side bar) and clicked on it, I got this:

Notice how it changes from ‘Leave Group’ at the start of the path to ‘Remove’ in order confirm that’s the action you want to complete. It made me pause. It made me stop and think “Hang on, I thought I was leaving the group. What am I removing??”

Once again, it’s small stuff. But it interrupts my flow. Don’t do it. Unless Facebook is doing it on purpose, to make me stop and think, maybe change my mind in the process…. Hmmmm…

So, Hot Tip: Keep your terminologies consistent throughout your app please.

Disclaimer: In case my bro sees this post and gets the wrong impression – the group used in the screenshot, Plato’s Cave, his venture which I totally and fully support, wasn’t the one I was leaving. That screenshot was taken purely for demonstrative purposes. 😉

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